File Upload FAQs

Why am I getting the "Request Entity Too Large" error on file upload?

The error shown below is when the upload limit is less than the size of the file in rocket.chat.

If you are using nginx as your load balancer, it could be nginx limit that is throwing the following error not your rocket.chat limit.

Edit your Nginx configuration to increase the client_max_body_size value. Learn more here.

Large file sizes can affect the Mongo sort operation follow this guide to resolve it.