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Voice Channel FAQs

chevron-rightWhat are the prerequisites for using voice-as-channel on Rocket.Chat?hashtag

For using VoIP on your Rocket.Chat instance you need:

  • WebRTC-based browser (Chrome/FF/Safari/Chromium-based edge)

  • A PBX server (We used Asterisk Version 16.19.0 (With PJSIP stack))

  • SIP trunk provider.

chevron-rightDoes Rocket.Chat host a PBX server?hashtag

No. Rocket.Chat does not host any PBX server. It's up to you to get your own PBX server.

chevron-rightWhat call plans does Rocket.Chat provide?hashtag

Rocket.Chat does not provide any call plans. You have to get them from your PBX provider.

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